Introduction
Legal Practice Pulse (“LPP,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, store, and share your personal data. It applies to personal data provided to us, both by individuals themselves or by others. We may use your personal data for the purposes described in this privacy statement or as otherwise stated at the point of collection. This policy also outlines your rights concerning your personal data and how you can contact us or supervisory authorities if you have any complaints.
Personal data refers to any information that relates to an identified or identifiable individual. Our use of your personal data is subject to your instructions, the EU General Data Protection Regulation (GDPR), relevant UK and EU legislation, and our professional duty of confidentiality.
When we collect and use personal data, our policy is to be transparent about why and how we process it. For more details about our specific processing activities, please refer to the relevant sections of this statement.
Personal Data We Collect About You
We collect personal data such as your name, email address, job role, organization, and country of residence. This information is necessary to provide our services to you. Failure to provide the required data may delay or prevent us from offering our services.
We may also require additional details such as your address and telephone number, depending on the requested services. We do not store any special category personal data, including but not limited to, data on ethnicity, political opinions, religious beliefs, or data related to health or sexual orientation.
How Your Personal Data Is Collected
Most of this information is collected directly from you when you subscribe to our newsletter(s). However, we may also collect information from:
- Publicly accessible sources, such as Companies House or your company’s website.
- Third parties, such as organizations with a legitimate interest in marketing to you or consultants and professionals we engage with.
- Trade associations to which you belong.
- Clients who instruct us to produce and distribute newsletters to specific email addresses.
How and Why We Use Your Personal Data
Under data protection law, we can only use your personal data if we have a legitimate reason, such as:
- For our legitimate interests or those of a third party.
- To comply with our legal and regulatory obligations.
- For the performance of our contract with you or to take steps at your request before entering into a contract.
A legitimate interest means we have a business or commercial reason to use your information, as long as this is not overridden by your own rights and interests.
Summary of How We Use Your Personal Data
| What we use your personal data for | Our reasons |
|---|---|
| To contact your business address to provide a free newsletter service for a trial period | For our legitimate interest in promoting our newsletter services to relevant businesses |
| To provide our newsletter services to you as a legal services, accountancy, education, or property organization that has subscribed | For the performance of our contract with you or to take steps at your request before entering into a contract |
| Gathering and providing information required by regulatory bodies | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g., security and internet use | For our legitimate interests in the proper administration of our website and business |
| Operational reasons, such as improving efficiency and quality control | For our legitimate interests in the proper administration of our website and business |
| Statistical analysis to help manage our business | For our legitimate interests in the proper administration of our website and business |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party; to comply with our legal and regulatory obligations |
| Updating and enhancing client records | For the performance of our contract with you or to take steps at your request before entering into a contract; to comply with our legal and regulatory obligations; for our legitimate interests in the proper administration of our website and business |
| Ensuring safe working practices, staff administration, and assessments | To comply with our legal and regulatory obligations; for our legitimate interests or those of a third party |
| External audits and quality checks | For our legitimate interests in the proper administration of our website and business; to comply with our legal and regulatory obligations |
Promotional Communications
We may use your personal data to send you updates by email about relevant developments, services, exclusive offers, promotions, or new products. We will only process your personal data for promotional purposes if there is significant legitimate interest in the services to benefit you. This means we do not usually need your consent to send you promotional communications. However, where consent is required, we will ask for it separately and clearly.
We treat your personal data with the utmost respect and never sell or share it with other organizations outside of Legal Practice Pulse for marketing purposes. You can opt out of receiving promotional communications at any time by:
- Contacting us at dataprotection@legalpracticepulse.com
- Using the ‘unsubscribe’ link in the footer of email newsletters.
- Updating your marketing preferences on our website.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Who We Share Your Personal Data With
We will only share your personal data with others when we are legally permitted or contractually obliged to do so. We ensure our service providers take appropriate measures to protect your personal data and impose contractual obligations on them to ensure they can only use your personal data to provide services to us and you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations. Additionally, we may need to share some personal data with other parties, such as potential buyers of some or all of our business during a restructure. Usually, information will be anonymized, but this may not always be possible.
Personal data held by us may be routinely transferred to:
- Law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
- Auditors and other professional advisers.
Where Your Personal Data Is Held
Information may be held at our offices or on our systems and others as described above (see ‘Who We Share Your Personal Data With’).
How Long Your Personal Data Will Be Kept
We will keep your personal data after we have finished providing our services to you for one of these reasons:
- To respond to any questions, complaints, or claims made by you or on your behalf.
- To show that we treated you fairly.
- To keep records required by law.
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data. When it is no longer necessary to retain your personal data, we will delete or anonymize it.
Transferring Your Personal Data Out of the EEA
To deliver services to you, it may be necessary for us to share your personal data outside the UK/EEA, e.g., with our service providers located outside the UK/EEA. However, we will ensure the transfer complies with data