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Legal tech companies must lead by example in AI adoption

Chris Cartrett, CEO of global legal tech provider Aderant, highlights the importance of legal tech companies implementing artificial intelligence (AI) within their own operations before expecting clients to adopt the technology. In an article, Cartrett shares five key strategies for integrating AI internally, emphasizing that leadership commitment, companywide AI education, and upskilling employees are crucial to driving innovation and maximizing AI’s benefits. Cartrett argues that AI’s transformative potential requires legal tech vendors to use AI tools in-house, ensuring they lead by example and deliver real value to their clients. He stresses the need for cross-departmental AI initiatives and continuous learning to enhance productivity, collaboration, and business growth.

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