Despite significant investments in generative artificial intelligence (AI), many legal departments are not seeing the expected returns. Leaders are questioning whether generative AI is truly the transformative force it was claimed to be. A critical issue is the lack of comprehensive reskilling strategies, which is essential for unlocking AI’s full potential. According to the Harvard Business Review, “reskilling has emerged as an essential strategy for companies aiming to secure a competitive advantage.” To effectively integrate AI, legal departments must align reskilling initiatives with their strategic objectives, ensuring employees are trained to use these tools proficiently. Practical steps include starting with simple AI tools, encouraging experimentation, and identifying specific use cases relevant to legal practices. By prioritizing reskilling, legal departments can overcome challenges and achieve significant gains in productivity and efficiency.
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